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pamitajain
Level 2
Status: New

I have utilized Smart Vision mode to identify an element within a Citrix-based application (Envision). However, when attempting to retrieve the value of this element, a discrepancy has been observed between the intended value and the retrieved value. Specifically, certain characters are being misidentified; for instance, 'G' is being recognized as '6', and 'A' as '4'.

 

The "Text Content" field within the Smart Vision editor is currently uneditable, which prevents the correction or update of these misidentified values. It is important to note that this is not a consistent character-specific issue. Within the same string, the character 'G' appeared twice; the initial instance was correctly recognized, while the subsequent instance was misidentified as '6'. The Citrix resolution remained consistent throughout the development and testing phases.

 

Therefore, I recommend the development of an updated version of Smart Vision that addresses and resolves this character recognition issue.