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inian
Level 4
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05-03-21
09:38 PM
Status:
New
Hi Team,
Scenario:
The bot is throwing a warning message if the particular task exceeds warning threshold. After that we are unable to stop or terminate the session. The bot will stuck completely. We manually login to the bot VM's and terminate session. Moreover the warning status is not updated in session info table in the BP database. Please try to add the warning status in the session info table and we can delete the session from the back end. We tried all the work around and no luck on this issue. Its a maintenance overhead for bot controller. This is the reoccurring problem since I start using blue prism from 2016. Please fix the issue in next release.
Scenario:
The bot is throwing a warning message if the particular task exceeds warning threshold. After that we are unable to stop or terminate the session. The bot will stuck completely. We manually login to the bot VM's and terminate session. Moreover the warning status is not updated in session info table in the BP database. Please try to add the warning status in the session info table and we can delete the session from the back end. We tried all the work around and no luck on this issue. Its a maintenance overhead for bot controller. This is the reoccurring problem since I start using blue prism from 2016. Please fix the issue in next release.
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