When a Search button is selected in a Chorus Search form, immediately make Enabled property = False

[Liam_Doherty]

We have discovered if a user-initiated Chorus work object search is taking some time to return results, the user might again select the Search button resulting in further lookup request being initiated. 

Because multiple long-running lookups can then eat up a lot of system resources it has resulted in wider performance/stability issues for other users, impacting the business and reputation of the system. 

Although a spinning wheel is displayed the Search button control does not get disabled upon being selected, which would stop this issue from arising. 

Please could this be considered for a future enhancement request?  Many thanks.

(See INC1402966 for additional context.)

[ustevens]

Per PM, this is something that product has already initiated with a usability review in Processor Workspace.  This is to evaluate consistent behaviours for actions you can invoke such as Search where you need to disable that action so it can't be done twice and provide an indicator (spinner) so the associate knows the system is working.

[Liam_Doherty]

Thanks for the update Usha (@ustevens).  As it was some time when I raised this idea originally, just to check are you saying Product has already implemented this change into the Processor Workspace (if so which version?) OR is it in their backlog from their 'usability review' and has yet to be added. Thanks.

[ustevens]

I've worked further with the PM today @Liam_Doherty and the functionality to disable the action isn't there yet but is part of the usability review.

[Liam_Doherty]

Okay, thanks for the update Usha.