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Business Exception

SamLima
Level 7
should I consider business exceptions in the retry logic?


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Sam Lima
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1 BEST ANSWER

Best Answers

Hi Sam,

Business Exceptions should not be a part of the retry logic fundamentally as most of the times they are some issue related to our input data, or some business rule in the process that might require a manual correction or a business justification to be not considered as an exception in the first place. We should ideally only retry those exceptions which can be solved with a purpose driven retry unlike retry those exceptions where human judgement is usually involved.

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Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future

Regards,
Devneet Mohanty
Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
Wonderbotz India Pvt. Ltd.
Blue Prism Community MVP | Blue Prism 7x Certified Professional
Website: https://devneet.github.io/
Email: devneetmohanty07@gmail.com

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Hope this helps you out and if so, please mark the current thread as the 'Answer', so others can refer to the same for reference in future.
Regards,
Devneet Mohanty,
SS&C Blueprism Community MVP 2024,
Automation Architect,
Wonderbotz India Pvt. Ltd.

View answer in original post

2 REPLIES 2

Hi Sam,

Business Exceptions should not be a part of the retry logic fundamentally as most of the times they are some issue related to our input data, or some business rule in the process that might require a manual correction or a business justification to be not considered as an exception in the first place. We should ideally only retry those exceptions which can be solved with a purpose driven retry unlike retry those exceptions where human judgement is usually involved.

------------------------------
----------------------------------
Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future

Regards,
Devneet Mohanty
Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
Wonderbotz India Pvt. Ltd.
Blue Prism Community MVP | Blue Prism 7x Certified Professional
Website: https://devneet.github.io/
Email: devneetmohanty07@gmail.com

----------------------------------
------------------------------
---------------------------------------------------------------------------------------------------------------------------------------
Hope this helps you out and if so, please mark the current thread as the 'Answer', so others can refer to the same for reference in future.
Regards,
Devneet Mohanty,
SS&C Blueprism Community MVP 2024,
Automation Architect,
Wonderbotz India Pvt. Ltd.

Hi Sam,

Business Exceptions should not be considered for retry. Business Exceptions are known exceptions which are expected to occur during the process run if there's any deviation from the set rules defined for the automation. These exceptions should be agreed with the business/user during the requirements gathering phase and there should be a clear path to follow in case a Business Exception occurs (usually a termination depending upon the requirement).

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Vikrant Sharma
Senior Solution Designer
Blue Prism
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Vikrant Sharma Senior Solution Designer Blue Prism