What are the recovery time objectives for hosted RPA solutions?

[AnkiReddy]

Hi,
Can you please answer the following question, an early responses is helpful.

1. What are the recovery time objectives for hosted RPA solutions?

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Best Regards,

Anki Reddy 

Senior Director- HyperAutomation Practice

Email: Anki.Reddy@visionet.com

Mobile: +91-9618802266            

Web: https://bfsi.visionet.com

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Anki Reddy
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[ewilson]

Hi Anki,

I think you'll have to provide more context to the question. Ultimately, I'd say it depends on the customers use case and the specific process. If it's a high-impact process (ex. something that's directly linked to revenue recognition like invoice processing) I'd say the expected service levels would be very short meaning the expectation is that the hosted solution would be back online very quickly. However, for a process that's doing some menial batch processing, you probably don't need recovery to be super fast.

Cheers,
​

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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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