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v7.3 error - "Microsoft.OLEDB.12.0 not registered on machine" when getting CSV text as collection

MelissaNail
Level 4

Upgraded from 7.1.2 to 7.3; 32-bit to 64-bit. Was originally getting error for Microsoft.Jet.OLEDB.4.0 but updated current VBOs with actions from Digital Exchange VBO's. We are using installed versions of 2015 Office and they are 32-bit. Access data base engine is on the server and all other aspects of office are working during regression testing. Do we need to install 64-bit versions of office to make this work or am I missing a step? Any help is greatly appreciated! 

1 BEST ANSWER

Helpful Answers

Hello Melissa,

Check this topic in the knowledge base, the problem is not exactly the same but it is similar, it may be related:

https://support.blueprism.com/en/support/solutions/articles/7000085047-bpe-error-the-microsoft-jet-oledb-4-0-provider-is-not-registered-on-the-local- machine-when-using

Regards,

Leonardo Soares RPA Developer América/Brazil

View answer in original post

4 REPLIES 4

HI Melisa Nail,

Did you get chance to check below thread

https://community.blueprism.com/t5/Product-Forum/Blue-Prism-v7-2-1-v7-3-New-64bit-VBOs-OLEDB-and-File-Management/m-p/93151#M42784

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If I answered your query. Please mark it as the Best Answer

Harish Mogulluri

I did but the referenced post has to do with the vbo’s and Office 365. Unfortunately, updating our file maintenance and OLEDB vbo’s did not resolve the error.

Hello Melissa,

Check this topic in the knowledge base, the problem is not exactly the same but it is similar, it may be related:

https://support.blueprism.com/en/support/solutions/articles/7000085047-bpe-error-the-microsoft-jet-oledb-4-0-provider-is-not-registered-on-the-local- machine-when-using

Regards,

Leonardo Soares RPA Developer América/Brazil

Your link led to our resolution. I had tried to install the 64-bit but got an error since my Office is 32-bit. There was actually another article listed under related that told me to install the 32-bit before the 64. That did the trick. Thank you so much for your help!!

https://support.blueprism.com/en/support/solutions/articles/7000085434-bpe-error-the-microsoft-jet-oledb-4-0-provider-is-not-registered-on-the-local-machine-when-using-the-utility-file-management-vbo-...