1) Clarify the WHY factor of RPA - Organizations should be extremely clear about the issues at hand and how automation might help to eliminate manual activities. RPA won't be successful until and unless the leadership is clear about WHY we are doing this.
2) Start small - Scaling automation can be challenging at first, therefore we should always begin with a simple process, analyze it extensively, carefully design it, assign the best developers to it, properly track it, and then evaluate the ROI. The leadership team would feel more confident investing more money in the RPA after seeing this small proof. Organizations typically put in less effort in the beginning and perform poorly. Yet the situation is reversed; we must start off at full speed and then shift our attention to scaling as soon as things have stabilized. It's similar to planting a tree where you give it your all when it's young and gradually reduce your manual labor as it gets bigger. Later, all you need to do is harvest the fruits, you might not even need to water them. Just relax in the shade while eating the fruits.
3) Spread the word across the organization – Every department must be informed about the RPA by the leadership. Discuss RPA with them and find out their opinions. If properly articulated, they will come up quickly with the use cases.
4) Explore how others are benefitting from RPA – To realize the value RPA is giving to the consumers, take the time to investigate the case studies and research works. Talk to those who have done it.
5) Scaling (WHY not?) - To effectively communicate the case for scaling automation throughout a business, one must be very explicit in their communication pitch. Why wouldn't you want to scale up production once your line is in place? When the ROI multiplies, scaling becomes the key to RPA.
6) Build trust and confidence - With a strong foundation, we can develop trust and confidence that the initial investment was made in the appropriate place. The next level of automation would receive more of a push as a result.
7) Bringing in the Humanity - Make people aware that the labor-intensive and error-prone duties may easily be handled by robots when they take over routine tasks. Why do humans still do it when robots can do it better? The idea is that because so much labor is already being put into manual chores, why not delegate them to a bot so that the same amount of work may be done on jobs that demand more human-like approaches? As the world is also showing concerns about AI, ML, and Robots taking over things it becomes crucial to bring the Humanity factor to the light for everyone.
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If I was of assistance, please vote for it to be the "Best Answer".
Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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