Process Assessment Tool

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Twitter Mania: Maintain Mentions, Monitor Users, Respond in Real-Time

By Andrew Campbell posted 09-08-2021 21:22

  

Let’s face it, your teams can do more with their time than monitor Twitter. So why not set alerts for Twitter mentions and automate responses?


Monitor and react to mentions on Twitter and respond to Tweets. Free your marketing team to respond to non-standard needs or potential customer satisfaction issues to prevent any brand damage. 

Customers want fast responses and even faster resolution. Automation can help direct mentions that require customer service or technical support. Blue Prism can help you sort and direct queries to the appropriate teams. This can accelerate contact and resolution, thereby increasing customer satisfaction and brand loyalty. Automating Twitter monitoring could also include enhanced search by: Tweet, Twitter user or specific company/user mentions. 

Unleashing tremendous power with Twitter and Blue Prism is just a few clicks away. Discover Twitter-compatible Connectors you can download directly from Blue Prism Digital Exchange.  

 

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Welcome to the Process Assessment Tool Community!

This community covers all discussions & information around the Blue Prism Process Assessment Tool (PAT). Know Where to Start - The Blue Prism® Process Assessment Tool creates a consistent pipeline of automation opportunities and allows you to assess processes for their automation readiness and potential business value.

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FAQs

Blue Prism's Product Assessment Tool is an online assessment of business processes, in terms of automation-readiness and potential business value. It offers organizations a holistic view of their automation pipeline and provides information to support strategic planning for automation growth and scaling of the digital workforce into the wider business. For more information, click here.
The Process Assessment Tool is free to users with a registered Blue Prism Customer Portal account and can be accessed via the PAT Product Page. It is easy to access as it is deployed in the cloud by Blue Prism.
The Process Assessment Tool can be accessed via the PAT Product Page. For more information on access and requirements, check out our PAT FAQ page.
Information on the Process Assessment Tool including the release notes, user guide, known issues, and more can be found here.
The Blue Prism Process Assessment Tool was made generally available in November 2020. All users can access it providedthey have an account set up on the Blue Prism Customer Portal.

The Blue Prism Process Assessment Tool creates a consistent pipeline of automation opportunities.

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