The Good, the Bad, and the Ugly. Leave a Review.

PaulNerger
Staff
Staff

The Blue Prism Digital Exchange (DX) is a self-service marketplace of Blue Prism components that will accelerate your building of Blue Prism automations. There are two sides to the DX; those that provide the components or Assets and you, who consume them. All the providers of DX Assets are striving to help you save time and effort of creating your automation. Most DX Assets are great, but some might need improvement, and you can help. 

First, anyone can submit an Asset to the DX, but not all of them are accepted. We, the Blue Prism DX team, run them through basic testing to ensure they are safe and well described, but we do not make subjective assessments of their quality. That is where you, the consumer, come in. 

When you download and use an Asset from the DX, we will ask you to provide a review to tell the provider and other prospective users about your experience. It does not matter if it was a pleasant experience or bad, we want to hear from you. You are the key to the subjective quality assessment of the Asset on the DX. Because you downloaded and used the Asset, you are the most qualified person to rate the Asset and provide feedback subjectively. 

If you had a wonderful experience, give the Asset a positive review so that other Blue Prism Automators know that there is something valuable out there to utilize. If you had a negative experience, please provide a negative review. Feedback is the only way the provider can learn how to improve the Asset. The providers we have read the reviews and take the feedback at face value because they want to improve. 

Best of all, it’s easy to do. After downloading the Asset, you will receive an email asking you to leave a review after about a week. Click on the link in the email and you’ve returned to the Asset page where you can click on the review button to see the reviews.  Next, click on “Add a Review.” 

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A modal window will open.  Select a star rating from 1 to 5 and tell the world what you thought.  We do not post the review right away; we first make sure it is civil and constructive.  If you look at the DX, you will see we post both favorable and unflattering reviews.  We are looking for truth in the form of honest and constructive feedback. 

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And you will be helping others just like you because, like you, they are looking for insight to: 

  • Decide between alternative Assets. 
  • Understand the experience they will have with the Asset. 
  • Understand the functional quality of the Asset. 
  • Understand the popularity of the Asset. 

When you write a review, you are helping others, like you, in making better decisions.  So, please pay it forward and contribute. 

Oh, one last thing (and we saved the best for last) we also will provide you with a reward if you are the first to write a review on an Asset. You are also entered into a drawing to win the Quarterly Review Grand Prize. The more Assets you review, the better your chances of winning. So, remember, like voting, do it early and often.