Getting Started

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If you're new to Blue Prism, we'll help you get started.

Welcome to Getting Started Community!

Here is a the best place to start your Blue Prism software journey. Watch our guided tour of the Blue Prism ecosystem, and download your handy playboard that will guide you through everything you need to know to be set up for success. Are you brand new to intelligent automation? Here you can get a helping hand with any questions you might have.

This Global Community is intended to help new users get started with Blue Prism products & services. For more specific technical communities please visit this page.

Community tips for beginnersDocumentationBlue Prism UniversityLearn about ROM


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The ROM provides the foundations to embrace Digital Workers and establish a seamless bi-directional flow of work between the human and the digital workforce, starting with vision and strategy. It has been developed using more than a decade of experience and knowledge of deploying Blue Prism at scale in countries and industries across the globe. With the ROM in your corner, you can approach and successfully deliver maximum business benefit through the scaled deployment of connected-RPA. Explore the ROM now.

Get up to speed quickly, enhance your product knowledge and become a certified RPA practitioner through the Blue Prism University. We offer world class training for our customers so you can gain the skills and the confidence you need to successfully deliver outstanding solutions with Blue Prism and enable your team to do the same. Explore the University now.

You can find easy to follow instructions for all the tools and features of the Blue Prism product. This is your one-stop-shop for all the latest product news, release notes, installation guides, how-to instructions, product guides and more. Explore Online Help now.

If you don’t find your answer on the Help System, you can search our extensive knowledge base to find answers to frequently asked questions or browse featured articles covering key aspects of the product. Within a few clicks you can access information to help you troubleshoot, guide you through installation, design processes, or to upgrade and expand your Digital Workforce. And, if you don’t find your answer in the Knowledge Base, you can always raise a ticket* with our Support Center.

The Success Accelerator program combines various levels of mentorship and access to our Expert Services, Technology Ecosystem and Certified Partners based on the size and maturity of your digital workforce operations. For customers getting started, we have designed a Starter Package to assure you’re off to a perfect start. Among other services, you’ll gain access to the myriad of connected-RPA technologies, a ROM assessment, mentoring by Blue Prism experts, and guidance as you identify and build your first automation. Explore the Success Accelerator now.

The community is an exciting platform where you can engage with other Blue Prism users who share common interests, goals and objectives. Whether you're someone looking to engage in open and innovative conversation, a customer wishing to be a source of input for upcoming products, or a developer looking to share best practices, knowledge and insight, the Blue Prism Community is where to do it. Explore the community now.

The Process Discovery Tool is a free-to-use online tool that assesses and ranks your processes in terms of most automation-ready to least, with insight into the potential financial impact. You can access the tool on the Customer Portal and by answering a few simple questions, you’ll be able to map your processes into four categories and then prioritize them accordingly. The tool provides your team with a user-friendly results dashboard that centralizes all discovery activity, with real-time information on process discovery progress that can be effectively and impact-fully communicated to senior management. Explore the tool now.

We have a variety of customer case studies highlighting customer challenges, solutions and the success they’ve had using intelligent automation to drive value and deliver a host of benefits to their businesses. We hope you’ll be inspired by hearing how other organizations are successfully using connected-RPA to transform their businesses, solve challenges specific to their industry and improve the experience they deliver to their customers. Explore the inspiration now.

The Digital Exchange is an online “app store” for finding and downloading pre-built skills and applying them to your Digital Workforce. You can download and share AI, cognitive and advanced RPA technologies to take your automations to the next level, and with your own Enterprise DX, you can control your ecosystem while unleashing the collaboration across your teams. Explore the DX now.

Latest Discussions List

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    RE: VBO

    Hi Send me your email if it possible you don't understand my problem :( ------------------------------ Mh girl ------------------------------

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    RE: VBO

    Hi, It sound like you are importing as release file instead of process or Object Select file in the blue prism> Import> process or Object And navigate the path where vbo's are located and import the VBOs ------------------------------ ----------------------- ...

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    RE: VBO

    HI Harish Yes I have already installed this version but in the folder "Program Files\Blue Prism Limited\Blue Prism Automate\ VBO " I found this file with an extension that the blue prism cannot read i can't complete the courses witout this file ------------------------------ ...

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    RE: VBO

    Hello, You can download from digital exchnage Also if you're blue prism version is below version 7 you can find the Ms excel vbo from below path: C:\Program Files\Blue Prism Limited\Blue ...

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    Hello I am a beginner at blue prism, I am trying to learn the VBO excel part and I cannot find the file to import MS excel VBO just I found it in the Japanese language Thanks ------------------------------ Mh girl -------------------------- ...

  • A very warm welcome to the SS&C Blue Prism Community @Robert Perry ! It's great to have you with us 💙 We have a dedicated " First Steps " section which provides 7 activities that we recommend all beginners complete. It contains advice on setup ...

    2 people recommend this.


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