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This post serves as a formal notice to customers regarding the End-of-Life (EoL) for Blue Prism Enterprise v6 (BPE v6). Ending support for older versions reflects standard industry practice and allows SS&C Blue Prism to concentrate resources on newer capabilities and platforms to maximize customer business value.
Following customer feedback, SS&C Blue Prism have decided to offer a free of charge Extended Support arrangement for customers running v6.10.4 and below.
Below are the key dates:
| Blue Prism Version | End-of-life effective from: | Production/Business Critical Support Ends: | Free Extended Support Available Until: |
| From v6.0 to V6.10.4 | 28th February 2025 | 28th February 2026 | 28th August 2026 or the customer's next renewal date, whichever comes first |
| From v6.10.5 onwards | 28th August 2025 | 28th August 2026 | N/A |
Key points:
- Customers on v6.10.4 and below will receive Extended Support free of charge between 28th February 2026 and the earlier of (a) 28th August 2026 or (b) their next renewal date.
- Any Extended Support beyond that point for any version will be chargeable.
- All Extended Support is provided strictly under the Extended Support Terms.
Customers should still plan to upgrade or transition before their applicable date - Extended Support is intended as a bridge, not a long-term operating model.
Three Available Options
SS&C Blue Prism and its partners are ready to assist with the following transition paths:
- Upgrade to Blue Prism v7 - continue with on-premise deployment.
- Transition to Blue Prism Cloud - incorporating Blue Prism v7 along with several add-on offerings as part of a fully hosted and managed solution.
- Transition to WorkHQ - SS&C Blue Prism's new Intelligent Automation platform. WorkHQ continues to expand in scope and capability through iterative and frequent releases. Customers are encouraged to consult their partner or SS&C Blue Prism representative regarding suitability and timing for a WorkHQ transition.
All three options provide a route to new capabilities, expanded scope for intelligent automation programs, new use cases, and faster delivery of business value.
Additional Resources
Further information - including documentation, FAQs, upgrade support sessions, support entitlement details, upgrade options, and potential benefits - is available on the dedicated landing page at community.blueprism.com/v6endoflife. The centralized discussion thread at community.blueprism.com/v6endoflifeupdate remains open for questions.
SS&C Blue Prism remains committed to a seamless transition for every v6 customer. To begin planning, or to discuss the free Extended Support arrangement and what happens at your next renewal, please contact your account manager or SS&C Blue Prism partner.
Your SS&C Blue Prism Product Team
