Blue Prism Product

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This community covers the core Blue Prism RPA product.

  • 1.  Blue prism Tool view was blurred - continued

    Posted 25 days ago

    Hi, 
    What to do if Compatibility tab 'Change high DPI setting' is not available and Blue Prism tool view was blurred? (settings as on screenshot).
    I will appreciate for help.



    ------------------------------
    Marcin Grzelak
    RPA Developer
    BGK
    Europe/Warsaw
    ------------------------------


  • 2.  RE: Blue prism Tool view was blurred - continued

    Posted 25 days ago

    Hi Marcin Grzelak,

    There are other settings you can try
    Please refer this thread - https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=14f7b5c4-4aab-49a6-8bbc-7715eeb8d0f8&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer



    ------------------------------
    -----------------------
    If I answered your query. Please mark it as the "Best Answer"

    Harish M
    Lead developer
    America/New_York TX
    ------------------------------



  • 3.  RE: Blue prism Tool view was blurred - continued

    Posted 17 days ago

    Hi Harish,
    thank you for sugestion, but as you see on the screen above, it not exist this:
    - On the Compatibility tab select Change high DPI settings
    - In the pop-up, check the option Override high DPI scaling behavior.
    - In the drop-down select System

    What can I do?



    ------------------------------
    Marcin Grzelak
    RPA Developer
    BGK
    Europe/Warsaw
    ------------------------------



  • 4.  RE: Blue prism Tool view was blurred - continued

    Posted 17 days ago

    If nothing is helping I would recommend raising a BP support ticket.

    Support ticket URL - https://support.blueprism.com/

    Blue Prism Global Customer Support Email - support@blueprism.com



    ------------------------------
    If I was of assistance, please vote for it to be the "Best Answer".

    Thanks & Regards,
    Tejaskumar Darji
    Sr. Consultant-Technical Lead
    ------------------------------



  • 5.  RE: Blue prism Tool view was blurred - continued

    Posted 16 days ago

    Hi Marcin Grzelak,

    Did you get chance to try the other ways mentioned in this thread?
    https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=14f7b5c4-4aab-49a6-8bbc-7715eeb8d0f8&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer



    ------------------------------
    -----------------------
    If I answered your query. Please mark it as the "Best Answer"

    Harish M
    Lead developer
    America/New_York TX
    ------------------------------



Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

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