There are a lot of things people will suggest to try, and quite honestly none of them will work all the time, and some of the suggestions are from minimal testing that often result in placebo fixes. I don't mean to downplay suggestions that you'll receive. It's worth trying them. But I have been closely following this issue for a couple of years, and I have yet to find a way to make the browser extensions work all the time. Blue Prism has been improving this, but it's somewhat new territory, and they're switching to a much better technique in v7.x (native messaging host).
So, I have a suggestion that might sound ridiculous, but I've verified it so many times that I can 100% say this is a thing but can't guarantee it's your issue.
Try to reproduce the issue of the chrome extension or the edge extension not working. Now, if it's always the "extension could not be detected" issue, then I'm less confident that this will work for you, but it's still possible. Anyway, get blue prism and the browser into the state where the browser extension isn't found or isn't working. Then manually (or you could even automate this with a global mouse click) click into the browser and see if browser mode suddenly starts working. I have found this to be a thing in both v6.x and v7.x, but it is very difficult to reproduce so it's hard for me to show it to BP. See if you can make browser mode work purely by clicking into the window and then retrying the operation or trying attach or whatever the case is. I'm curious to find as many people as possible who find this issue as well.
------------------------------
Dave Morris
3Ci at Southern Company
Atlanta, GA
------------------------------
Dave Morris
3Ci at Southern Company
Atlanta, GA
