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Does Service Assist provide native Chat Bot functionality?

tejas99
MVP
Does Service Assist provide native Chat Bot functionality?

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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If I was of assistance, please vote for it to be the "Best Answer". Thanks & Regards, Tejaskumar Darji - https://www.linkedin.com/in/tejaskumardarji/ Technical Lead
1 BEST ANSWER

Best Answers

ewilson
Staff
Staff
Hi @tejas99,

If you mean does Service Assist have a native (aka plug-and-play) chat bot service, the answer is no. Service Assist can be integrated with 3rd party chat bot frameworks, but it doesn't provide the actual chat bot functionality itself.

Cheers,


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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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View answer in original post

2 REPLIES 2

ewilson
Staff
Staff
Hi @tejas99,

If you mean does Service Assist have a native (aka plug-and-play) chat bot service, the answer is no. Service Assist can be integrated with 3rd party chat bot frameworks, but it doesn't provide the actual chat bot functionality itself.

Cheers,


------------------------------
Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
------------------------------

Thank you for your quick assistance.​

------------------------------
If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
------------------------------
If I was of assistance, please vote for it to be the "Best Answer". Thanks & Regards, Tejaskumar Darji - https://www.linkedin.com/in/tejaskumardarji/ Technical Lead