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Download free Asset not possible -> Access Denied

BjörnGollner
Level 2

Hello

I have the same issue as discussed in this Thread

I get the following error when i try to download the free Function for Utility - Strings - 10.0.0 Asset

7785.png
Is it possible that my Account may have an Issue too?
BR


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Björn Gollner
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1 BEST ANSWER

Best Answers

ewilson
Staff
Staff

@Björn Gollner

I don't see any restrictions or ACLs on the asset. Are you sure you were logged in to the DX? If so, you might try clearing your browser cache, log in again, and try to download.

Cheers,



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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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View answer in original post

4 REPLIES 4

Mukeshh_k
MVP

Hi Björn Gollner,

I was able to download it for timebeing I am attaching the downloaded VBO but for futures references if you face the similar issues - its worth writing a ticket to Blue Prism support at "support@blueprism.com".

7773.png



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Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

Regards,

Mukesh Kumar - Senior Automation Developer

NHS England, United Kingdom, GB
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Regards,

Mukesh Kumar

ewilson
Staff
Staff

@Björn Gollner

I don't see any restrictions or ACLs on the asset. Are you sure you were logged in to the DX? If so, you might try clearing your browser cache, log in again, and try to download.

Cheers,



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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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I guess it also has to do with updating the correct organization name under your profile.



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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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Hello

Thanks for the Help. After Closing the Browser and Login back into the side i was able to complete the registration process and thus was able to download the asset.

BR



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Björn Gollner
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