Blue Prism Product

 View Only
last person joined: yesterday 

This community covers the core Blue Prism product.

Expand all | Collapse all

Google Chrome - Oracle Cloud - Processing Delay/ Too Slow - Different Environment

  • 1.  Google Chrome - Oracle Cloud - Processing Delay/ Too Slow - Different Environment

    Posted 08-25-2022 11:22

    Hi All,

    Could anyone help me to resolve the below concern?

    Issue: Processing Delay in Different Environment.

    • We are trying to web automate the Oracle Cloud (Google Chrome) data
    • For the Dev environment, it is running smooth and fine. (Normally it takes around 7 to 10 minutes for completing 1 request)


    • But when we are trying UAT and PROD environment it is delaying the processing almost 5 to 6 X more time than the DEV environment. (Where PROD/UAT takes around 35 to 45 minutes to process one request)


    • Sorry, due to highly confidential data, I could not share any data.

    Important Note:

    • We are using BP 7.1.
    • In DEV running Fine, UAT/PROD – To slow processing/ Delaying Process 5 to 6 X times
    • Web Automation – Using Google Chrome for automation. Automation - Oracle Cloud Data
    • We are using the same clone instance link for all environment
    • We used UIA mode in some places as HTML/Browser mode could not work.
    • We are using the same code for all environments.
    • All Env. are having same hardware/software configuration
    • We ran from the control room and interactive mode – both are delaying the processing
    • Machines are different - on/Prem vs cloud. Also, health check up done for machines, it's all good for both dev/QA


    • Navigate Oracle Cloud URL in Google Chrome and click on single sign-on.
    • Find the Report Name
    • Select Report Name
    • Pass the correct Parameters
    • Submit the request.
    • Extract the generated request number and store it in the queue.
    • Pass the generated request number in the portal and download the report.


    Can someone help me to understand why it's delaying in other environments (except DEV)?

    Malak Dudhia
    Technical Lead -RPA
    WonderBotz LLC

  • 2.  RE: Google Chrome - Oracle Cloud - Processing Delay/ Too Slow - Different Environment

    Posted 6 days ago
    Hi Malak,

    If the processes are exactly the same, certainly there is a big difference in the environment (Database size, network, vpn, etc).

    I would start comparing creating a comparison table between the environment that would help to visualize the difference.

    Another type of comparison table that would be helpful is the time spent for each stage between production and dev. That way you can have a clue where the bottleneck is narrowing it down to the scope of the issue.

    Hope this can help you.

    Alex Oliveira

Welcome to the Blue Prism Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

Product PageKnowledge BaseBlue Prism Training Offering
Product Research ProgramUpdates, Releases & Announcements


Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
To learn more about how Blue Prism can help your organization and how much it will cost to get started, please Contact our Sales department.
Blue Prism can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
Yes! Installed on your own machine and supported by our training materials and product documentation, you can use all the features of the full enterprise product for free with our Blue Prism Trial – giving you the opportunity to learn the basics before moving to a full production implementation. Click here for more information and to download the trial.
Yes! You can access our known issue list for Blue Prism from our Support Portal.
Regardless of your industry, Blue Prism’s Digital Workforce can adhere to strict governance and compliance standards without limiting productivity. Click here for more information on how your industry can benefit from Blue Prism.