Interact

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last person joined: 2 months ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

  • 1.  You need to enable JavaScript to run this app - BPC

    Posted 11-24-2023 17:35

    Hi all,

    Trying to run Interact and I am getting an error when running a request. I can create forms on Interact etc, that part works fine, but when I try to get to that submission form via a digital worker in Blue Prism i'm getting a message that says You need to enable JavaScript to run this app. I've checked every machine I have, the app server, the digital worker, and the interact web server they all have javascript enabled for a browser that is their default. Is this something that needs to be configured on the IIS or is it potentially some domain issue as I'm on the digital worker with a domain account?

    thanks



    ------------------------------
    Dexter Whelan
    Senior Developer/Mentor
    SAS
    Europe/London
    ------------------------------


  • 2.  RE: You need to enable JavaScript to run this app - BPC

    Posted 12-05-2023 13:03

    Hi Dexter

    I don't think it's something you've done wrong but I'm not sure of the solution so I think this is one for Support.

    Cheers



    ------------------------------
    Joe Farr
    Senior Product Specialist
    Blue Prism Limited
    ------------------------------



  • 3.  RE: You need to enable JavaScript to run this app - BPC

    Posted 12-05-2023 14:32

    thanks Joe ill reply with update from ticket ive raised



    ------------------------------
    Dexter Whelan
    Senior Developer/Mentor
    SAS
    Europe/London
    ------------------------------



Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact Product PageInteract HelpInteract FAQs

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details