Hi Daniel, I noticed you also submitted a support ticket on this issue on which I'd like to share the resolution for others who may also experience this issue.
Reviewing event logs provided more details on the issue, in this case the error was:
Erro...
As mentioned, the easiest solution is to perform reinstall but if you wish to manually make the changes, it must be done in the following areas:
-IIS application bindings for each page
-Appsetting.json files for all applications (change all domain na...
Hello!
Administrator access is required for Blue Prism Interact to be installed. All devices must meet the minimum specifications and the devices must be able to communicate with each other over the local network, including communication with your B...
Hi Joao, the IMS logs can be found on your Interact server at the default location: C:\Program Files(x86)\Blue Prism\IMS\Logs_IMS------------------------------Christina MoralesSenior Customer Support EngineeerBlue Prism------------------------------
If you look at your IMS logs, do you see any "user parse" or other errors?
Make sure that each user has the required attributes e.g. email, userprinciplename------------------------------Christina MoralesSenior Customer Support EngineeerBlue Prism---...
