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June 1, 2026

Announcement: Blue Prism Cloud - 2026 Q2/Q3

Welcome to our second instalment of the Blue Prism Cloud 2026 Quarterly Announcements. 

Announcement: Blue Prism Cloud - 2026 Q2/Q3

OllyParr
Level 3
an hour ago

Key sections to review 

  • BPC Data Vault and Partitioner database maintenance changes - Action Required for all BPC customers 
  • Patching Methodology Change – Information for all BPC customers  
  • End of Life Dates and Impacts – Information for all BPC customers  
  • Important Notice for Customers Running Blue Prism Enterprise 6.10.x on Blue Prism Cloud – Action Required for customers on Blue Prism Enterprise v6 
  • Upcoming releases – Information for all BPC customers
  • Windows 10 Forced Upgrade Notice – Action Required for BPC customers still running Windows 10
  • Removal of Unused Applications – Information for all BPC customers
  • 2026 Other Points to Note, including New/Updated Documentation – Information for all BPC customers

BPC Data Vault and Partitioner database maintenance changes

Action Required
The Spring 2026 Data Vault and Partitioner update introduces additional Production database tables into the scope of maintenance and retention policies.

Customers must review the updated documentation and retention schedules to understand what historical data will now be removed and assess any impact to automations, reporting, integrations, or custom processes relying on this data.

Maintenance activity runs monthly during the scheduled maintenance window only. Depending on the size and usage of the Production database, it may take several maintenance cycles for retention policies to fully take effect.

Patching Methodology Change

Windows Patching Enhancements
To further strengthen our alignment with leading security frameworks, including Cyber Essentials and SOC 2, Blue Prism Cloud is enhancing its platform patching service.

This update simplifies the patching experience, reduces third-party dependencies, and lays the foundation for enhanced patching capabilities and future platform features.

No action is required unless specifically requested by the Blue Prism Cloud team.

Managed Patching
Customers using BPC-managed patching will continue to receive updates in line with our security and compliance standards. Patches will be deployed to Development and Test environments first, with Production environments updated one week later as part of our phased rollout approach.

For more information, please refer to the Blue Prism Cloud Patching Policy.

End of Life Dates and Impacts

  • IADA - unsupported** from 01 July 2026
  • BPE 7.4.1 (2025) - unsupported** from 10 November 2026 due to .NET 8 EoL
    • 7.4.2 (.NET 10) will be automatically patched before EoL date unless 7.5.x is scheduled
  • Hub* 5.1.1 - unsupported** from 10 November 2026 due to .NET 8 EoL
    • 5.1.4 (.NET 10) will be automatically patched before EoL date unless 5.2.x is scheduled
  • Windows 11 23H2 – unsupported** as of 10 November 2026
    • Further information regarding upgrade options will be communicated in due course.
  • Director - unsupported** from 01 January 2027
  • Folder Watcher - unsupported** TBC

If impacted, you will receive specific communication from the PMO Cloud team with mitigation steps. Please email BPM-pmo.cloud@sscinc.com if you do not receive these communications and believe you are impacted.

Important Notice for Customers Running Blue Prism Enterprise 6.10.x on Blue Prism Cloud

This communication applies only to customers currently running a 6.10.x version of Blue Prism Enterprise (BPE) on Blue Prism Cloud.

Following the Blue Prism Enterprise v6 end-of-life announcement in 2024, platforms remaining on BPE v6 have been in an unsupported** state since 01 January/July 2025. Your current platform version is at least three upgrades behind***.

We strongly recommend planning a collaborative upgrade engagement with the Blue Prism Cloud team. To do this, please contact BPM-pmo.cloud@sscinc.com by 05 June 2026 with a required completion date of 30 September 2026.

Unless we hear otherwise, we will begin planning a mandatory upgrade of BPE. Please note that these activities will impact your environment and will require scheduled downtime.

Upcoming releases

In the coming weeks, customers can expect to see an invitation arrive for the next Blue Prism Cloud product release webinar. This session will be led by Product Management and will introduce the new Blue Prism Enterprise and Blue Prism Hub releases expected to be deployed onto BPC.

We hope that you'll join us to learn more about the new features on offer, highlights from which include:

  • Backwards Compatibility for Digital Workers
  • Direct Chromium browser automation
  • Webhooks for work queue items
  • .NET 10 support for all products

We will also discuss the time frame for these new releases, when customers can start to book upgrade slots and how the upgrade process will be managed (both with and without Backwards Compatibility).

Windows 10 Forced Upgrade Notice

Windows 10 reached end of life in October 2025. Since 2025, we’ve communicated this change to all customers and provided a self-serve upgrade tool to support the transition to Windows 11. The majority of our customer base have now completed the upgrade.

For those still running windows 10, we strongly advise you to initiate the upgrade yourself now. You can do so by using the Windows 11 in-place upgrade tool found on your management server. Should you be unable to run the in-place upgrade you can raise a support ticket with us (cloudsupport@blueprism.com) to troubleshoot the upgrade and prepare for alternative options.

The deadline for you to upgrade is October 2026. We will start notifying customers of upgrade enforcement in November 2026.

Removal of Unused Applications

As part of our ongoing efforts to optimize service delivery and resource allocation, it is important that customers remain on the latest supported versions of Blue Prism products.

Removing unused applications for customers offers several benefits, including reducing the risk of compatibility issues; reducing the number of upgrades customers need to take; and aiding troubleshooting efforts.

For details, please see Unused application resources.

2026 Other Points to Note, including New/Updated Documentation

  • Current Upgrade release:
    • BPE 7.4.x
    • Hub 5.1.x (BPC 2024.1)
  • Windows 11 in-place upgrade
    • 86% (circa 1600) of total VMs upgraded to date
  • Hub 5.0* - unsupported** from 01 January 2026
  • Windows 10 Digital Workers – unsupported** as of 14 October 2025
    • 252 VMs remaining across 35 customer platforms
  • Windows 11 22H2 end-of-life – unsupported** as of 14 October 2025
  • Manifest V2 Browser Extensions - deprecated as of 05 August 2025
  • Blue Prism Enterprise 6.10.5 and 6.10.6 - unsupported** as of 01 July 2025
  • Blue Prism Enterprise 6.10.1 - unsupported** as of 01 January 2025

New/Updated Documentation:

*Auth Server, Interact, Web Control Room, Decision, and ALM.

**Blue Prism will be entitled to stop providing Support Services, will not be required to meet any SLA applicable to the Product, and will have no liability in connection with Customer's failure to upgrade, including any security issues. When a platform enters an unsupported state, support will be provided on a commercially reasonable endeavours basis only, and contractual SLAs will no longer apply.

***Upgrade history:

  • 2022 upgrade - BPE 6.10.5
  • 2023 upgrade - BPE 7.1.x
  • 2024 upgrade - BPE 7.3.x
  • 2025 upgrade - BPE 7.4.x
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