Today, navigating generational shifts and emerging technologies has never been more important. Recently, SS&C Blue Prism partnered with Tech Monitor to dive into this theme in a thought-provoking webinar, “Intelligent Automation and Gen Z: Bridging the Generational Gap.”
This blog is an "in case you missed it" (ICYMI) recap of the key takeaways from the event, giving you a quick overview of how intelligent automation (IA) and artificial intelligence (AI) can help organizations tackle talent challenges while shaping the future of work. Whether you're a hiring manager, team leader or even part of Gen Z, this webinar offers valuable insights to help you bridge the generational gap and optimize workforce potential.
Key Takeaways From the Webinar
The critical role of intelligent automation
Intelligent automation is reshaping the way we work, but it’s not about replacing jobs — it’s about evolving them. Mundane and repetitive tasks like data entry are becoming obsolete, freeing up employees to focus on more creative, strategic and higher-value work.
Contrary to common fears of job losses, companies embracing IA are seeing increased job opportunities as employees are redirected to roles that drive innovation and growth.
Bridging the generational gap
Managing a multigenerational workforce requires moving beyond stereotypes. Gen Z is tech-savvy and adaptable, but leadership should focus on individuals rather than applying generational labels. Successful teams find common ground in shared values — such as collaboration and respect — rather than allowing generational differences to divide them. This approach fosters cohesion and maximizes productivity across the board.
Engaging and empowering Gen Z
Gen Z thrives in environments where they feel empowered to grow. Offering upskilling opportunities in areas like AI and IA is crucial to engaging this generation. Investing in their talent development not only helps them succeed but also positions your business for long-term success. The webinar emphasized the importance of giving Gen Z the tools they need to flourish in today’s fast-paced, tech-driven workplace.
Addressing talent challenges
In today’s competitive job market, many employers fear they may not be attractive enough to draw in new talent — especially Gen Z talent. With a serious shortage of skilled candidates for open positions, businesses need to stand out to recruit the best talent.
Gen Z has the power to choose their employer, making it critical for businesses to offer more than just a paycheck. Forward-thinking companies that integrate automation technologies while fostering a culture of learning and innovation are more likely to attract and retain top talent.
Transforming organizations with IA and AI
By combining human expertise with cutting-edge automation, organizations can drive greater efficiency, innovation and inclusivity. Edwin Klimkeit from SS&C Blue Prism and Melina Friedrich from Digital Impact Labs Leipzig explored how a balance between human-centric leadership and the strategic use of technology is reshaping the future of work — and how this transformation offers organizations a competitive edge in the talent market while fostering a more agile and innovative workforce.
Ready to Dive Deeper?
Don’t miss the full conversation. Gain actionable insights into how IA and AI can help your organization harness the potential of Gen Z and future-proof your workforce. You can watch the full webinar to explore more specific strategies on how to attract, engage and retain the next generation of talent.
SS&C Blue Prism - Vision for the Future: Automation and Gen Z – Challenges and Opportunities for Leaders
As AI and IA transform the workplace, they generate both excitement and concern. While some fear AI could lead to job losses, research paints a more positive picture: companies adopting IA are driving growth, increasing employee satisfaction and boosting revenues. IA is automating routine tasks, allowing employees to focus on more strategic, higher-value work.
This shift is especially important in today’s competitive job market, where attracting talent, particularly Gen Z, is challenging. Businesses that leverage automation can offer more fulfilling roles, making them more appealing to the next generation of workers.
Interestingly, generational concerns aren’t new, "Our earth is degenerate in these latter days; there are signs that the world is speedily coming to an end... children no longer obey their parents... the end of the world is evidently approaching." You might be surprised to learn this comes from an Assyrian stone tablet dating back to 2800 B.C.
For more strategies on recruiting Gen Z and managing a multigenerational workforce, View the full recording.
