- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Email to a Friend
- Printer Friendly Page
- Report Inappropriate Content
International Friendship Day is a day to make new friends and group your social and professional network! To celebrate today we've asked employees across the SS&C Blue Prism business to answer some questions to introduce themselves to the Community.
The first employee we are introducing is James McClintock, Manager, Transformation & Automation Program Lead. James can often be found in our London office, he is part of our COE (Centre of Excellence) team that looks after the Communities Digital Workers! |
How long have you worked at SS&C Blue Prism:
‘I have worked at Blue Prism now for just over 4 years.’
Which department do you work in:
'I work in our Internal RPA Team leading the program to deploy Intelligent Automation across SS&C.’
What is the best part of your job?
‘The best part of my job is being able to enable, educate, and empower people to use Intelligent Automation and a Digital Workforce to its fullest capability to improve their overall wellbeing at work. The feeling of taking someone through the change journey, from being scared and confused by automation to realizing its full potential is captivating. From removing worries about organization and deadlines in jobs where creativity should be the focus to allowing legal professionals the opportunity to push the boundaries of their work, it’s what motivates me. My goal is that in the future, someone’s work is dedicated to demonstrating the capabilities that bring them the most purpose, autonomy, and mastery at work; where all the boring bureaucracy of an organization is a distant memory.’
The next answers are coming from the Head of Customer Support in the Americas, Mohammed Ali. |
How long have you worked at SS&C Blue Prism:
‘5 years, 6 months and counting.’
‘Global Customer Support.’
‘Weekly Game Hour where we play Jackbox games virtually. Optional Daily Morning Meeting (30 mins) where non-work related items are discussed. Hobbies, gaming, sports, movies, etc. Quarterly Team Building activities with a virtual lunch.’
'My team! Every single member of the team is equally valuable and brings a unique skill set to the table to help our customers with Product-related issues. We have more of a partnership culture rather than an employee/employer relationship.’
‘I love working at this company due to the great people and the technology. Prior to joining Blue Prism, I had no idea what RPA was, but today I don't see an enterprise being able to transform the way it works without it.’
Also from our Support team, we also heard from Senior Support Engineer Steve Boggs. Steve may already be familiar to you as he is very active in our Community! |
How long have you worked at SS&C Blue Prism:
'Almost 5 years, since December of 2017.’
‘Global Product Support in the Americas region.’
‘We have semi-regular online teambuilding events with trivia where lunch is provided, as well as a weekly game hour where our Americas Support team can take a break and blow off steam by playing games together. Our Austin-based team has recently started getting together in person once a month for happy hours, potlucks, and barbeque meetups.’
‘I enjoy learning more about automation products and how our customers use them every day at work, addressing inquiries and solving problems using this knowledge, and helping our customers to be successful with SS&C Blue Prism.’
Our Global Head of ROM Emma Kirby-Kidd gave us an insight into her work life: |
‘I currently work as Global Head of ROM in the Advisory team. My role is to own and adapt our world-class process methodology which supports our Products and customer delivery.’
‘We are a new team, so we have yet to get together in person!! We are getting together in the US soon so I suspect we will be getting to know each other better and socializing soon.’
‘Where do I start?? I loved working with customers in my last role and through that work, my passion for the ROM became my main driver/skill. When the opportunity came up to update the ROM to enable customers to scale their Intelligent Automation capabilities, I knew this was the right place for me. I enjoy putting my creative side to use and developing our ‘New World ROM’ that enables customers at all levels of maturity.’
Finally, we are hearing from my boss, Paul Taylor who is our Chief Marketing Officer at SS&C Blue Prism and is a well-known face in our London office! |
‘Just over two years’
‘Marketing!’
‘We love to eat pasta, and cake!’
‘Connecting what we do, with our customers, and watching them use our technology to make a tangible difference to their customers. And helping my team move on and up!’
Thank you to all the employees who have contributed to this blog!!
Do you have anything in common with our employees? If you do let us know in the comment!
About The Author
Grace Lanser
I’m a Customer Marketing Manager at SS&C Blue Prism, passionate about all things customer-centric, and dedicated to bringing your intelligent automation success stories to life.