SS&C | Blue Prism® Process Intelligence 2.0 is now available!

Community Team
Community Team

We are excited to announce the general availability of SS&C | Blue Prism® Process Intelligence 2.0.  Process Intelligence combines Process Mining, Task Mining, and ongoing monitoring and analytics to provide real-time insights into which processes to automate and transform for the highest return on investment, and how to run them at peak performance enterprise-wide.  In so doing, this single-view platform helps accelerate process discovery, automation and business process management life cycles, and enables continuous process optimization. With Process Intelligence, customers can reduce process discovery time by up to 80% and accelerate automation from months to days.   

In this latest release, in addition to existing deep integration with SS&C | Blue Prism® RPA, Process Intelligence 2.0 integrates with the business process management tools within SS&C | Blue Prism® Chorus. The integration of three powerful solutions within the SS&C | Blue Prism® Intelligent Automation platform, Process Intelligence, RPA and Chorus, ensures even deeper integration with the overall SS&C Blue Prism® Intelligent Automation solutions and enables not just full visibility into processes, people, automations and systems, but also the ability to take immediate action in these areas, for continuous monitoring and scalability across the enterprise. 

Release highlights 

SS&C | Blue Prism® Process Intelligence 2.0 includes the following highlights: 

Enhanced user experience – A significant UI/UX refresh offers a more intuitive user interface for business users with 20 default settings and dashboard customization options, including:  

  • Easier-to-use single-view dashboard, with updated/new navigations, icons, layouts and dialogs, and click-and-drag components. 
  • Greater choices of analytics and dashboard layouts including the ability to choose from over 20 default dashboard options or create and customize your own. 


Better process insights, in minutes via new analysis tools  – Enhanced analysis, prediction and simulation capabilities enable organizations to make even better automation decisions that maximize outcomes and returns to the business. These include: 

  • Enhanced Primary Process Path analysis to visualize and analyze highly variable processes in multiple dimensions including immediate identification of the "happy path process" and, therefore, the highest ROI generating automations. 
  • New predictive Simulation analysis to predict and visualize target business outcomes​ in real-time before making process changes or developing automations, saving time and improving outcomes. 
  • Enhanced Task Mining analysis to understand tasks more comprehensively with improved recording, analysis and definition capabilities, thereby generating higher quality automations more rapidly.  


Accelerated time to value​ via integration with SS&C | Blue Prism® RPA  – Deep integration with the SS&C | Blue Prism® Intelligent Automation platform together with enhanced analysis, prediction and simulation capabilities enables rapid transition from real-time insights to process definitions and automations that quickly become transformative, high-value processes​ for the organization. Organizations can achieve 30-80% time savings to develop automations with capabilities such as: 

  • Prediction and simulation analysis to identify the highest automation ROI and potential business outcomes. 
  • Integration across the portfolio so that wireframes and all necessary accompanying data can be pushed into other SS&C Blue Prism design and development capabilities with the click of a button. 
  • Alerting and monitoring capabilities to drive continuous lifecycle improvement, visibility and scale.  
  • Enterprise-Wide Scalability, Governance and Compliance​ via Integration with SS&C | Blue Prism® Chorus (BPM)  


Integration with SS&C | Blue Prism® Chorus provides full visibility across the organization to manage and optimize processes to run at peak performance and within compliance enterprise-wide​. Combined with Process Intelligence 2.0 alerting, monitoring and predictive analysis, this integration enables organizations to manage enterprise risk, compliance and governance in both reactive and proactive manners. This includes: 

  • Automated process monitoring against specific compliance requirements​, and automated process deviation alerts.​ 
  • Work item status checks and rules assignments to manage process exceptions​. 
  • Work backlog views and work reassignment to other resources if required. 



Process Intelligence 2.0 is currently only available as a Managed Cloud solution. The On-Premises solution will be made available at a later stage.

To access the Cloud version Process Intelligence 2.0, see the Blue Prism Portal.

For more information about this release, see the release notes and online documentation.

Amy Tsaousi
Sr. Community Programs Manager
SS&C Blue Prism