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Can't load work queue data

PhilipJarvis
Level 2

Hello,

I started working through the Foundation training setup but when I double-clicked on "Load Queue" the process would not open. I can see that a window tries to open but then closes almost immediatley. I have attached a video that shows what happened.

Please could someone help me understand what I need to do to get BluePrism working properly?

Thanks




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Philip Jarvis
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1 BEST ANSWER

Helpful Answers

Hi @PhilipJarvis1

It should not happen however i am trying to analysis the issue and need some more inputs. 

1. Please create other process and just join start and end stage save it 
2.close & reopen the new created process.

if its working well then you can create your logic in new process.

Thanks
Nilesh


------------------------------
Nilesh Jadhav
Senior RPA Specialist
ADP
India
------------------------------
Nilesh Jadhav.
Consultant
ADP,India

View answer in original post

3 REPLIES 3

Hi @PhilipJarvis1

It should not happen however i am trying to analysis the issue and need some more inputs. 

1. Please create other process and just join start and end stage save it 
2.close & reopen the new created process.

if its working well then you can create your logic in new process.

Thanks
Nilesh


------------------------------
Nilesh Jadhav
Senior RPA Specialist
ADP
India
------------------------------
Nilesh Jadhav.
Consultant
ADP,India

Hi Nitesh,

I created a new process and that started correctly. I then tried to open the process that I had loaded for the Foundation training and that started correctly as well.

I don't know whether the act of creating a new process fixed the issue or that something has changed on my laptop in the meantime but the main thing is that it is working now so I can continue with the training.

Thanks for your help

Philip Jarvis

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Philip Jarvis
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Hi @Philip Jarvis​,

Great as your issue is resolve.

Please click on best answer button.

Thanks
Nilesh


------------------------------
Nilesh Jadhav
Senior RPA Specialist
ADP
India
------------------------------
Nilesh Jadhav.
Consultant
ADP,India