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Facing exception in MS outlook email VBO Get received item?

JamunaT
Level 4
Hi, 

I need to download the attachment from outlook today mails , For that I have used get received item Basic action , I need to know what are the input must have to give in input field , I just tried input filed with  Subject  i.e [item.Subject]&Today() and Include unread  True .
while running the script got exception like
Internal: Could not execute code stage because
exception thrown by code stage: Cannot create ActiveX Component.
Can anyone guide me please how to save attachments  from the today mails Thanks.

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Jamuna T
RPA developer
Changepond Technology
chennai
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12 REPLIES 12

EmersonF
MVP
You can check if the activeX Framework is installed and updated

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
Recife
081988869544
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Sr Cons at Avanade Brazil

Thanks for your response @EmersonF
Could you guide me please how to check this active x Framework installed

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Jamuna T
RPA developer
Changepond Technology
chennai
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See if this link helps you!
Cannot create ActiveX component | Comunidad Blue Prism en español

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55081988869544
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Sr Cons at Avanade Brazil

Thanks for your response @EmersonF
I have tried as per the above link but still facing the same issue.

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Jamuna T
RPA developer
Changepond Technology
chennai
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If you can attach some screenshots and process/object here then we can try to reproduce the issue.

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Thanks & Regards,
Tejaskumar Darji
Sr. RPA Consultant-Automation Developer
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Hmmm, In the machine in question would you have the office package installed? If it wouldn't be a good try
@Jamuna T
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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55081988869544
------------------------------

Sr Cons at Avanade Brazil

Hi,
I have attached Get received items Inputs & exception screenshot , Kindly refer and guide me please.
Thanks.
1285.png
1287.png


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Jamuna T
RPA developer
Changepond Technology
chennai
------------------------------

Hmmm, In the machine in question would you have the office package installed? If it wouldn't be a good try
@Jamuna T

------------------------------
Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55081988869544
------------------------------
Sr Cons at Avanade Brazil

Thanks for the response @Emerson Ferreira.
1300.png
Kindly refer the above screenshot , Office package installed in blueprism automate folder but still facing this issue
I cannot open the outlook from run an administrator in my remote machine,  I have opened & using the outlook for the BP from run as different user only ,
Is this fine to run the outlook from BP , Kindly provide the clarification & also the solution , Thanks.​

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Jamuna T
RPA developer
Changepond Technology
chennai
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