Kill CMD issue in BP 6.10.3

[bhavyaharish]

Hi Team,

I am facing issue while closing or killing the cmd application in the Blueprism version 6.10.3
The same kill function is working fine in other downgraded versions like 6.4.4 and upgraded version like 7.0.1.

Error details : Failed to terminate all sessions - ( Exception- Failed to terminate all processes - ( System exception - Failed to terminate the cmd process after max retried.))
Please help.

Thanks in advance.

[PabloSarabia]

Hi @bhavyaharish

Are you using the "Kill Process" action from the "Utility - Environment"?


See you in the community, bye 🙂
​

[John__Carter]

Can you provide more context Bhavya?

How it the app being closed? Using a Navigate stage to close the main window? Using a navigate to terminate the application? Using the Utility - Environment VBO?

Where does the exception originate from? Is it from an exception stage?

The error message suggests some sort of retry loop - if this is the case what is the loop designed to do?

[John__Carter]

Pablo is faster than me!

[bhavyaharish]

Hi @PabloSarabia 

Yes. I used "Kill Process" action from the "Utility - Environment".

Also tried using start process in utility environment with 
Application: "taskkill"
Arguments: "/IM<cmd.exe>/f"

​​

[PabloSarabia]

Hi @bhavyaharish

Can you try only with "cmd" as the input argument?



Bye 🙂
​

[bhavyaharish]

Hi Pablo,

Thanks for your suggestion.
I have tried that too. But still same

[_Amlansahoo]

Hi Bhavya,

You can refer to below image, if it works.