Attach Issue In Blue Prism~Edge

[SimanchalaPatt1]

Hi Experts,

We are in a phase of migrating from Blue Prism V6.4 ~ IE to Blue Prism V6.10.4 ~ Edge.

We are facing below two issues with our current environment (Blue Prism V6.10.4 & Edge V104.0.1293)

1. The Extension used to remove by itself from the Edge even after adding manually.
2. For some server, even if the Extension is present, we are facing issue with "Attach" the target application.

Also kindly suggest on to choose 1. Edge ~ Blue Prism or 2. Chrome ~ Blue Prism. Bit explanation on this will be more helpful.

Thank you.

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Simanchala Pattanayak
Lead Solution Advisor
Deloitte USI
Bangalore
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[alex.oliveira]

Hello Simanchala,

Question 1: Try checking if you have an AD policy that is removing it. 

Question 2: What is the issue with the Attach? What is the message error there?

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Alexsander De Oliveira
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[SimanchalaPatt1]

Hello Alexsander,

Answer to Question 1: We are on it.

Answer to Question 2: We are getting below error:
"Internal : Failed to perform step 1 in Navigate Stage 'launch XXXXX' on page 'Action 1' - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide.

https://bpdocs.blueprism.com/bp-6-10/en-us/Guides/chrome-firefox/chrome-firefox.htm"

- Also kindly suggest on to choose 1. Edge ~ Blue Prism or 2. Chrome ~ Blue Prism. Bit explanation on this will be more helpful.

Thank you.

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Simanchala Pattanayak
Lead Solution Advisor
Deloitte USI
Bangalore
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[alex.oliveira · Accepted solution]

Hey Simanchala.

Please, check this KB: What are the key considerations when working with Modern Browser Automations?
There are 12 things to consider while working with a modern browser. Based on my experience following the tips in there will fix the issue in most cases. Also, keep in mind that with BP version 7 we are now using native communication with browser, not ports anymore. That has reduced a lot of the challenges in the communication between BP and the browser. 

About choosing a browser. The way that I see it, this is a personal decision. Blue Prism will work with both. 

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Alexsander De Oliveira
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[KanyisaNtombini]

Hi Alex!

The current link for "What are the key considerations when working with Modern Browser Automations?" is not working. Can you please update it?

Many thanks,

Kanyi