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Forum Posts

How to Unlock a Form

Hi, We encountered an issue where sometimes a user accidentally locks a Form in Interact. (What actions cause a form to get locked?) If that user is away how can others unlock that form? I tried to unlock it as myself and as admin account, but dont h...

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Resolved! Blue Prism credentials database criptography

Hello everyone,I was trying to understand how credentials criptography works in blue prism. I saw in BP community that blue prism uses AES 256  to encrypt data. I'm using default encryption scheme, so I though all data that I want to encrypt would be...

Amazon Web Services (AWS) deployment

Hi We are planning to deploy High Availability architecture in AWS Cloud as per below method. Amazon Web Services (AWS) deployment (blueprism.com) Please need some guidance, If any of you have already implemented or have details List some of the co...

Wait stage not working on test site. But works fine on dev.

Hi, I am testing my process on a UAT site and one of my wait stage timeout is not working. It is working ok when using a DEV site. The wait is just waiting for an element to appear. If not, just proceed with the process. What could be causing it to j...

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Active Queue - Triggers

Hi community,I have created Interact use-case and as default trigger, I was using Schedule (every 5 mins run) to check Interact Queue for new Queue Items to process. This is causing unfortunately lot of unnecessary runs (even though they are short), ...

Resolved! License key is not yet received for learning edition

I want to learn BP RPA Automation, in process to install I need license key, didn't get any email with .lic file. I have checked all email folders including SPAM. Please help me!------------------------------Praveen Kumar S---------------------------...

Browser Mode Not Working - Chrome & Edge

Hi, i have an issue, the robots in my client stopped working since last saturday.I already upgrade the BP version to 6.10.5 and the browser mode still not working in both of browsers Chrome and Edge.No web element is recognized, and when I try to rem...

Where does Verification Exception reason get stored?

Dear all,While performing verification in Decipher, if the user has to mark a document as exception (right click > Set as an exception) a new popup appears to record the exception reasons. Here I have added a few exception reasons. The question is ar...

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API Auth Token issue

HiI have an API where I am trying to obtain the Access Token, I have the collection in Postman which is working fine but I am unable to make this work in Blue Prism.I am not sure if it is because it uses FormData to obtain token but BP does not like ...

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Windows Pop Up

Hi All, It's not a question but rather a discussion that i want to have with you. In best practice we saw that for pop up windows like restore page or translate page, we have to create a seperate VBO (windows application) to handle it. But what if th...

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BluePrism 7.0 AA Spy mode issu

Hi All, Recently I developed a code for a chrome automation using AA spy mode. Today all of sudden the Spy is not working and none of the elements are getting highlighted as well using AA mode in my machine. However in another machine the AA mode wor...

Resolved! Excel Write Collection Keep Collection Format

Hi i need to write a collection to excel but using Excel VBO Write collection i am loosing the collection format, ex (003 in collection end up as 3 or 123.00 ends up as 123 in excel)is there a way to keep collection format when writing collection, co...