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Audit Log - The user '' manually marked an item with an exception from the queue 'Queue Name'

Neel1
MVP
Hello-in audit log , i am getting below information.

The user '' manually marked an item with an exception from the queue 'Queue Name'.

What is this user shown in inverted comma.

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Neeraj Kumar
Technical Architect
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1 REPLY 1

sahana.mohan
Staff
Staff
Hi Neeraj,
Can you confirm if the exception reason on the item was "Automatically set exception at CleanUp" or any other manual exception message?



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Sahana Mohan
Solution Designer
Blueprism
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Sahana Mohan Lead Software Engineer SS&C Blue Prism