BPPI - Recoding is not getting started

[Neel1]

whenever I am trying to start the recording by selecting my host and click start, i am only getting a prompt that recording will be started but it is not. and my status is also showing offline.

Any expert advice on  what can be done here. i am also trying to find in documentation in the mean time.



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Neeraj Kumar
Technical Architect
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[jhogelp]

Hi, @Neeraj Kumar

I'm also doing the same, I'll let you know if I make progress.

Regards

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Jhogel Ponne
Senior RPA
Ernst & Young
America/Panama
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[Neel1]

Hello Jhogel - my issue got resolved.

For me- every time i was triggering the recording- it was not started. When i checked in my system tray- i got an error saying unable to start the recording, try to restart.

i restarted my system and it start working. 

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Neeraj Kumar
Technical Architect
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[jhogelp]

Excellent, @Neeraj Kumar

I have a question, were you able to install the rest of the BPPI components?

1. Recorder
2. Process Intelligence

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Jhogel Ponne
Senior RPA
Ernst & Young
America/Panama
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[Neel1]

hello Jhogel Ponne - Yes , I  did the installation with the help of my platform team

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Neeraj Kumar
Technical Architect
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