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Blue Prism Desktop Login

SeungjeiJang
Staff
Staff

Hi all,

I’m testing Blueprism Desktop atm.
I followed this document, https://bpdocs.blueprism.com/bp-7-1/en-us/blue-prism-desktop/desktop-install/desktop-install-overview.htm?tocpath=Blue%20Prism%20Desktop%7CInstalling%20Blue%20Prism%20Desktop%7C_____1

 

Here’s what I’ve done.

Server Side

  • Installed Blue Prism Enterprise 7.1
  • Installed Blue Prism Hub 4.6
  • Configured Authentication Server
  • Installed Blue Prism API
  • Installed Blue Prism Digital Worker API

 

Blue Prism Desktop Side

  • Installed Blue Prism Desktop 1.0
  • Configured connection to the Server

 

After these steps, I tried logging in but got this error message.

36156.png
36157.png
36158.png


If I entered a wrong password, the authentication server recognizes it and alerts me.
So, I think the authentication server is working correctly.
But after 1 ~ 2 minutes of loading, I got this error.
"Blue prism Desktop cannot connect to this computer."

Any idea...?

Thanks.

Seungjei Jang Professional Service Blue Prism Korea
1 REPLY 1

Neel1
MVP
Desktop is too new for most of us :). Lets hope someone from Blue prism jump to your query.
You can raise Support ticket if you need quick resolution.