Blue Prism Settings
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29-01-24 03:03 PM
Good Day Team
I am trying to assist another developer who is still using BP 6.10.4 and is having the following issues:
" I vaguely remember a setting that has been removed in version 7, but not sure what it was called, or whether, I am thinking along the correct lines here. All I know is this has something to do with launching a web browser.
Can anyone assist.
Kind regards
Gavin
Below are his findings:
We tried solutions discussed and referred in trail mail, and found it to be working fine on BP 7.2.1.
However, Following are two observations
- Launching process with "start process" work on 7.2.1 but creates issue on current version 6.10.4
- Following errors observed occurring randomly on BP 7.2.1
- Internal : AMI error occurred in Wait Start Stage 'Check For Relevent Element' on page 'Select Search Critieria' - Configured timeout reached waiting for external application to respond
- 'Internal : AMI error occurred in Wait Start Stage 'Check For Link Certificate Error' on page 'Handle Certificate Error Page If Exists' - Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index'
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Gavin Rudling
Digital Consultant & Developer
Cog3nt
Africa/Johannesburg
0813906789
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30-01-24 09:20 AM
Hi Gavin
#1 could be the Application Timeout setting https://bpdocs.blueprism.com/bp-7-3/en-us/helpApplicationParameters.htm
#2 sounds like a weakness in process/object design, where there has been a presumption that a collection had rows but in fact it was empty.
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John Carter
Blue Prism
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30-01-24 11:44 AM
Thanks John, I will follow it up on my next correspondence with the developer.
Much appreciated.
Gavin
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30-01-24 01:32 PM
Hi Gavin,
What you describe sounds to me like the fixed versus ephemeral port. See KB doc here:
I'm relatively confident that option was removed in BP 7.x and it does relate to browser launching.
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Diane Sanzone
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30-01-24 01:42 PM
Hi Diane
Thanks for your response I will follow this as well.
If I remember when we were still using BP 6.10.4 there was a checkbox in the Blue Prism Settings tab also something to do with the Port that we had to disable.
I just can't remember what it was called, and we don't have the 6.10.4 instance anymore where I could check.
Thanks again
Kind regards
Gavin
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31-01-24 01:17 PM
Hi Gavin,
The setting is in Systems - Settings and is down the bottom of the page. It's called "use fixed browser extension port (31924) only.
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Ian Mawson
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31-01-24 03:19 PM
Hi Ian,
Now that rings a bell.
Thank you very much. Much appreciated.
Kind regards
Gavin
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