Blue Prism sever reset

[SHIVARAMANSRINI]

Hi All, We are facing issues with the blue prism server. Yesterday when we logged in to Blue Prism tool all the users and modules that were created over the last 6 months have been deleted. Also, all the audit logs seems to be cleared and we were not able to find any logs between the last 4 days. We are not able to find any of the object / process that were created. Is there a possible way in which we can restore the lost object if we do not have a manual export. Thanks, Shiva

[JerinJose]

​Hi,
All of the information that you are looking for is kept in Blueprism DB. Ask your DB admin for the last available backup and restore it. you will have all the data available in that.

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Jerin Jose
RPA Product SME
EY
Asia/Kolkata
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