Chrome extension 6.10/6.10.1

[OleG]

Hi,

yesterday they were available at google shop, today they are gone 
Somebody else noticed ?


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Ole Gundersen
Develloper/tech lead
SB1
Europe/Oslo
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[patrickb]

You'll have to raise a ticket and request the offline or .CRX files for the Chrome extension.
It is a fairly manual process that impacts the auto-updating process, and requires manual uninstallation.
An alternate and more user friendly mechanism is being investigated

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Patrick Bullen
Product Manager
Blue Prism
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[WendyJohnson]

Hello,  

I am also waiting for this issue to be resolved as we have a couple of production processes affected by this.  I understand that its being worked on as a priority, but is there an expected ETA?  I will also reach out to Customer Support. 

Thanks,
Wendy Johnson

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Wendy Johnson
Sr. Solutions Engineering
Grainger
America/Chicago
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[patrickb]

The V6.10.1 Chrome browser extension has just been re-instated on the Chrome Web Store.
NOTE we are still working re-activating the V6.10.0 extension.

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Patrick Bullen
Product Manager
Blue Prism
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[patrickb · Accepted solution]

The V6.10.1 Chrome browser extension has just been re-instated on the Chrome Web Store.
NOTE we are still working re-activating the V6.10.0 extension.

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Patrick Bullen
Product Manager
Blue Prism
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[patrickb]

The remaining V6.10 extension has now been activated.

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Patrick Bullen
Product Manager
Blue Prism
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[patrickb]

The remaining V6.10 extension has now been activated.

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Patrick Bullen
Product Manager
Blue Prism
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[Prashant]

Hi,

We just have begun deploying version 6.10.1 and also the browser extensions for the first time. We are deployed it with a force install GPO.

If the extension goes missing from the store as it did this time - does the extension disappear / get uninstalled from all the machines too? If this is the case, i would not want to go this route at all and consider a local install option only.

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Prashant
IMF
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[bruce.liu]

Hi Prashant,

Under normal circumstances, the extension should not be removed from your systems even if it has been made unavailable in Chrome Web Store. Manual installation is primarily offered as an option to organisations who would otherwise have challenges in deploying the extension through Chrome Web Store.

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Bruce Liu
Senior Product Consultant, Professional Services
Blue Prism
Australia/Sydney
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