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Class Verification toolbar not displayed after turning on Classification and Class verify

patilmegraj
Level 3
The class verification toolbar is not displayed in Decipher after turning on the Classification and Class Verify options in the admin panel. I have logged off and logged in a few times and yet unable to see the toolbar. We are using Decipher v 1.2.  If anybody has faced this issue, please let me know how you resolved it.
Thanks,
4 REPLIES 4

Ben.Lyons1
Staff
Staff
Hi Meghana,

It might be to do with your web browser cache. I would recommend trying to refresh it by pressing Control+F5.

Let me know how it goes.

Thanks

Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

patilmegraj
Level 3
I am able to see the classification toolbar only if I login with "admin" creds, but if I login using a user with admin rights I am unable to see the classification toolbar.

Ben.Lyons1
Staff
Staff
Hi Meghana,

Does the user have the Role "ClassVerify" selected in their permissions?

https://bpdocs.blueprism.com/decipher-2-1/en-us/user-guide/users.htm

Thanks

Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

patilmegraj
Level 3
That was the issue. Thank you!