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Decipher Licensing Service status is stuck at - "Starting"

RamaseshanSubr1
Level 3

Hi Guys

i have added the valid Blue Prism and Decipher License and Setup Sql Express, Added decipher VBO in BP Automate folder and trying to install the Blue prism components

To start with i installed with "Licensing service", the installation is completed successfully but the status of the service is still showing "Starting". What could be the reason for this issue?

Could you please help me out on this?



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Ramaseshan Subramani
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2 REPLIES 2

Ben.Lyons1
Staff
Staff
Hi Ramaseshan,

I have found this article in our Support Center. Have you tried any of the steps mentioned?

Why does the Decipher Licensing Service remaining in a starting state?

Regards

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Ben Lyons
Product Consultant
Blue Prism
UK
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Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

Thanks for providing the related URL. This helps to identify where actual issue might be..

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Ramaseshan Subramani
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