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Decipher export client

Hi,
can anybody help me with installation of Automated Clients? 
In my installer i can't see EXPORT Agent so everytime i came with Batch READY TO EXPORT and thats all. Batch is in open status, not completed and im stacked.
Also there are no ssi_export files in installation folder. 
Best Regards
Lukasz

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2 BEST ANSWERS

Helpful Answers

Hello!
As you can see i have a batch with status wainting for export. 
It cant be imported to BP till status is changed to Completed (no VBO action to import anythong alse)
Cant see export automated client in instalator but its visible in Decipher manual so i guess i need a worker. Also i cant see any consumer in rabbitMQ queues

Lukaszczechowski_2-1768840083940.png

 

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View answer in original post

stepher
Level 8

Hi, @Lukasz.czechowski,

@Tejaskumar_Darji stated correctly that there is no export client/service in the Decipher server/web application.  In the Admin Panel/Batches report, "Verify performed - ready for Export" indicates the completion of the record within Decipher.  At that point, you need to switch back to your Blue Prism process and the Decipher Object to download the results.  I think there are a couple of ways to do this, but I use the 'Decipher VBO::Get Document Details' action, focusing on a specific Decipher ID stored in the related Blue Prism Work Queue item.  You can also poll for items ready to be exported via the 'Decipher VBO::Get Batches Awaiting Export' action, which I think would still feed into the first action I mentioned.  Once the item has been queried, via that action, it becomes 'Complete' in the server/web application.  At least I assume so because it is no longer shown in the Batches report.

As far as RabbitMQ, my technical person has assured me that it is lurking in the background, but I am not sure what it is now doing (not that I have really ever had a good idea).  What I do know is that in Decipher v2.1, you had to log into both the Decipher application and RabbitMQ, but the latter is no longer required in v2.4.

I hope this helps.

Take care,

Red

Robert "Red" Stephens Application Developer, RPA Sutter Health Sacramento, CA

View answer in original post

6 REPLIES 6

Hello,

Decipher does not automatically export the output. You need to bring the data to the BP work queue and from there you can export the results to your required format.

Check the Decipher VBO and the processes that will help export the output.

Once you mark the batch from the VBO then only it will mark as Completed.

The end of flow is loading item to Blue Prism and not exporting outside.

Hello!
As you can see i have a batch with status wainting for export. 
It cant be imported to BP till status is changed to Completed (no VBO action to import anythong alse)
Cant see export automated client in instalator but its visible in Decipher manual so i guess i need a worker. Also i cant see any consumer in rabbitMQ queues

Lukaszczechowski_2-1768840083940.png

 

Lukaszczechowski_1-1768839355253.png

 

Lukaszczechowski_0-1768833243423.png

 

stepher
Level 8

Hi, @Lukasz.czechowski,

@Tejaskumar_Darji stated correctly that there is no export client/service in the Decipher server/web application.  In the Admin Panel/Batches report, "Verify performed - ready for Export" indicates the completion of the record within Decipher.  At that point, you need to switch back to your Blue Prism process and the Decipher Object to download the results.  I think there are a couple of ways to do this, but I use the 'Decipher VBO::Get Document Details' action, focusing on a specific Decipher ID stored in the related Blue Prism Work Queue item.  You can also poll for items ready to be exported via the 'Decipher VBO::Get Batches Awaiting Export' action, which I think would still feed into the first action I mentioned.  Once the item has been queried, via that action, it becomes 'Complete' in the server/web application.  At least I assume so because it is no longer shown in the Batches report.

As far as RabbitMQ, my technical person has assured me that it is lurking in the background, but I am not sure what it is now doing (not that I have really ever had a good idea).  What I do know is that in Decipher v2.1, you had to log into both the Decipher application and RabbitMQ, but the latter is no longer required in v2.4.

I hope this helps.

Take care,

Red

Robert "Red" Stephens Application Developer, RPA Sutter Health Sacramento, CA

Ben.Lyons1
Staff
Staff

Hi All,

I think Tejaskumar and Red have covered it, but for the avoidance of doubt I'll provide the background.

In Decipher 2.3 we removed the export client, removed the additional server plug-in and created a new VBO from the ground up. This was to increase the available Decipher functionality in Blue Prism and streamline the infrastructure.

Up to this version the export client would put a message in Rabbit MQ to confirm the batch was complete, but you could only get the next batch, which wasn't always the one you wanted and introduced an unnecessary step of pushing data to RMQ. Also getting the next batch resulted in it being marked as complete in RMQ and made it difficult in the event of an exception.

So we took the decision to hold batches in Decipher until the Blue Prism process deliberately marked it as complete and made it possible for the user to retrieve the details of any batch, in whatever order they choose. This does mean that upgrading from an earlier version of Decipher will require all of your existing processes to be updated using the new VBO and supporting dll file.

Rabbit MQ is now only used to check for an active license in Blue Prism, where previously it was used by the web client to cache session data and by the export client.

So to return to the original query. If you have upgraded Decipher to 2.3+, you will need to ensure you have downloaded the new VBO and dll file to manage your batches. This will mean leveraging the "Mark Complete" action to remove them from the admin panel.

Thanks

Ben Lyons - Decipher Product Specialist

Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

Thank you guys!!
i was using outdated VBO that had old actions 😕
Now it works! Thank you once again for your help

Hi @Ben.Lyons1 

You can probably now see why I raised the concern earlier for the sample processes, particularly when the sample processes were removed from the installation page in the latest version.

If a sample process bundled with the new VBO were provided by the BP team, this type of question would not arise, and users would not need to create and customize their own processes from scratch.

I believe it would be beneficial for us to consider this approach, as it would better support end users and significantly improve the overall experience.

Additionally, the direct export feature that was available in the previous version no longer works in the new version, which impacts the overall Decipher experience.