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Decipher server service stop

GeorgeIbram
Level 3

Decipher server service stop on its own every minute while I am working on it giving me this 2 errors in event logging

 

 

Faulting application name: SsiServer.exe, version: 1.8.120.6150, time stamp: 0x5ee705e0

Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934

Exception code: 0xe0434352

Fault offset: 0x0000000000034f99

Faulting process id: 0x414c

Faulting application start time: 0x01d7ad7d881ff95d

Faulting application path: C:\Program Files (x86)\Blue Prism\Decipher Server\SsiServer.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: 3e8b3741-7478-4099-979b-8bfb47450abe

 

Application: SsiServer.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.NullReferenceException

   at BluePrism.DocumentProcessing.ServerPlugin.ProcessedBatchPlugin+<OnAfterRole>d__5.MoveNext()

   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

 



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George Ibram
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3 REPLIES 3

Ben.Lyons1
Staff
Staff
Hi George,

Have to tried uninstalling, then reinstalling the Decipher Server?

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

Hi Ben,

It is solved by reinstalling server plugin, Thank you

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George Ibram
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Hey George

which decipher version you are using? 



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Christoph Komorovski
Digital Solution Architect
Mercedes-Benz AG
Stuttgart
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