Error Creating Window Handle

[vinoth_kumaryuv]

Hi I am getting the error message "Error Creating Window Handle" from object studio after continuously running for more than 1 hr for 15 to 20 cases. Please let me know what could be the possible cause for this issue or What should I do to resolve this issue. Thanks

[John__Carter]

Impossible to say from the information you provide, however I would look at the way you process is managing the applications, particularly how it is launching and closing. It's not uncommon to make the error of trying to restart an app too soon after closing it down. Some apps take time to close completely. Another common problem is in the use of waits. BP must keep pace with the applications and waits are the way to achieve this. Without waits BP will race ahead and problems will occur.

[vinoth_kumaryuv]

Hi John My process is about searching a client name in an application for performing due diligence. So I have to perform exact name search if result found I will go for searching next client name if result not found I have to perform multiple combination (12 search patterns) of search. Most of the time I would be doing multiple combination of search so I will have to hit the applications continuously for single client. Observation: 1. Found application performance is slowing down after continuous search. 2. For me when seeing the application the session is active but blue prism is throwing the error as Error creating window handle So I have implemented like whenever I get this error I will close the application and again launches the application after some wait time (say 1 min for first launch and 5 mins for retry if still same error comes) Please confirm me whether my implementation is correct or I need to change my approach. Kindly provide your valuable suggestions. thanks