Error in Get Next Completed Batch

[LokeshRaj]

Hi, I have completed the data verification and it shows the status as complete also I am using same config that I used previously in add to batch, but it is showing me batch available as false ? Please explain me why this error occur, is it due to queue suffix name or some other issue ?

------------------------------
Lokesh Raj
------------------------------

[Ben.Lyons1]

Hi Lokesh,

To assist I'll just need a bit more info.

Are you using the action "Has batches to verify" or "Get Next Completed Batch"? It should the second one, as the first action is to check if there are any batches that need verification in Decipher.

Thanks

------------------------------
Ben Lyons
Product Consultant
Blue Prism
UK
------------------------------

[LokeshRaj]

Hi Ben,
I have used "Get Next Complete Batch". Also can you please explain me how this "Get Next Complete Batch" interacts with RabbitMQ. 

Thanks

------------------------------
Lokesh Raj
------------------------------

[Ben.Lyons1]

When Decipher has completed a batch and it's ready for export, it sends the batch ID and document IDs to RabbitMQ. Blue Prism then collects these (at which point the queue item is removed) and uses them in the following actions to retrieve the data directly from Decipher.

Can you access the RabbitMQ work queue list? Is there anything in the Decipher queue?

Have you made any changes to the templated processes to send and retrieve documents from Decipher?

------------------------------
Ben Lyons
Product Consultant
Blue Prism
UK
------------------------------

[LokeshRaj]

Hi Ben,

Thanks for the explanation and now I found out why I am getting false, when I run "Get Next Complete Batch".  Also is there any specific time limit within which I need to retrieve the Batch ID and Document ID from RabbitMQ ?​

------------------------------
Lokesh Raj
------------------------------

[Ben.Lyons1]

There's no time limit, you should be able to retrieve the batch at any time after it's complete. These will be available in the order they were completed by Decipher.

------------------------------
Ben Lyons
Product Consultant
Blue Prism
UK
------------------------------

[Mohammedareeb]

Hi,

I am facing the same issue as you. I can push documents into Decipher but not retrieve them. After completing the data verification in Decipher it shows batch as completed in the Reports tab but calling the Get Next Completed Batch Action returns a False Flag. I have followed the Decipher IDP Foundation Training instructions to a T, but I cannot retrieve the document data. Furthermore, the RabbitMQ Queue which I have named DecipherTrainingQueue shows no pending messages. Can you please share how you were able to resolve this issue.

------------------------------
Mohammed areeb
------------------------------

[LokeshRaj]

Hi,

May be try with a new suffix name, that how I solved this issue. Every time you upload the file to the decipher, change the suffix name.

------------------------------
Lokesh Raj
------------------------------

[Mohammedareeb]

This doesn't seem to be working for me. I have tried with several different queue names but I am still not able to get the processed data back into Blue Prism.

------------------------------
Mohammed areeb
------------------------------

[LokeshRaj]

Have you used the same suffix name to the "Get Next Completed Batch " that you used to add the data to decipher ?

------------------------------
Lokesh Raj
------------------------------