When Decipher has completed a batch and it's ready for export, it sends the batch ID and document IDs to RabbitMQ. Blue Prism then collects these (at which point the queue item is removed) and uses them in the following actions to retrieve the data directly from Decipher.
Can you access the RabbitMQ work queue list? Is there anything in the Decipher queue?
Have you made any changes to the templated processes to send and retrieve documents from Decipher?
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Ben Lyons
Product Consultant
Blue Prism
UK
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Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based