Error in application server while connecting to blueprism database using a connection service

[Thrilok_KumarRa]

I'm getting the below error while trying to connecting to a blue prism service. I'm using a service account to connect to the service. Any ideas how to resolve this please?





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Thrilok Kumar Ramesh
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[SteveBoggs]

There are a number of different reasons this scenario can occur; seven of which are documented with resolution steps provided in our Knowledge Base article, "Why is the Blue Prism Server service failing to start?".

Can you review this article and try the resolutions as a first step and provide your feedback?

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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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[Thrilok_KumarRa]

Thanks, will take a look

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Thrilok Kumar Ramesh
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