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Error in reading fields from web application

PrageetDak
Level 4
Hi - I have one web application object, one web process and one main process. Current flow is : I am calling object from web process and web process from main process. Whenever I try to read certain fields it gives me below error : Internal : The specified item was not locked by this business object Having said that, when I just call object from my process it doesn't give error( here I am not calling process within process, directly process which in turn calling object). How to resolve this error? Any help or ideas will be appreciated.
1 REPLY 1

Hi Prageet,

I looks like when you are passing the case from the main process to the sub-process of the Web process you don't unlock it in the queue to allow the web process to get a lock on it.
This can cause the above error as if you are trying to populate queue data or compare queue data to data the object is gathering when spying it can't as the main process has the item ang the queue data locked.

A single unlock stage should help you out here.

Best Regards,

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Ronan Considine
Senior Business Analyst
Blue Prism
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Ronan Considine Senior Business Analyst Blue Prism