Facing Below Error While Loading Batch

[Tejaskumar_Darji]

Any Idea how to resolve it?

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Tejaskumar Darji
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[KamStar · Accepted solution]

Please check your authentication with Decipher and your username/password.

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Kam Star
Product Manager
Blue Prism
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[MohamedZahir1]

Dear Kam Star,

What exactly do you mean by "checking the authentication with Decipher and username/password" ?
I'm currently facing the same issue while loading a batch of documents to verify.

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Mohamed Zahir
RPA Consultant
BrightKnight
Europe/Brussels
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[zdenek.kabatek]

Hi, Mohamed,

are you loading the batches for verification under admin user or another user? If the latter please check that the other user has got sufficient privileges for performing the activities you want to do.

Regards,


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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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