17-01-23 06:02 AM
17-01-23 01:45 PM
The font identification within Blue Prism was always a bit hit and miss, i suspect it has not been improved for several years.
A good tip for getting it to work is to play around with the letters you give it to identify the font you have. Also, looking at the bit of text you have shown in the box - do you have font smoothing turned off on your desktop, this font stuff will never work if the OS is busy making the fonts fuzzy.
I used to start out by comparing my font to lots of other fonts online. There also used to be (maybe they still exist) some only font search tools. I would then play round with size until i had something that matched (or nearly matched).
If you cannot find a matching font, then the next step is to do a really thorough testing of the OCR functionality built into the tool for reading text. If that is not accurate then you will need to use the Font Editor to build your own font, font editor is found in the System part of the product. There should be some training on how to do that in the BP University LMS somewhere.