Force re-tried items
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04-06-18 09:10 PM
Apologies if this has been asked before, but when a queue items is re-tried using the "force re-try" option in the queue, is there any way to tell which user initiated this action?
We've seen a couple of isolated incidents where it seems controllers have decided to retry items at a later date, which has had some undesired consequences - it's not catastrophic, but none-the-less I'd like to re-educate the controller if I can identify the individual(s) concerned.
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04-06-18 11:57 PM
Check the audit log in System, it might be in there.
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06-06-18 02:54 AM
Ah - so it is.
Thanks John
