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Force re-tried items

NeilPannett
Level 4
Apologies if this has been asked before, but when a queue items is re-tried using the "force re-try" option in the queue, is there any way to tell which user initiated this action? We've seen a couple of isolated incidents where it seems controllers have decided to retry items at a later date, which has had some undesired consequences - it's not catastrophic, but none-the-less I'd like to re-educate the controller if I can identify the individual(s) concerned.
2 REPLIES 2

John__Carter
Staff
Staff
Check the audit log in System, it might be in there.

NeilPannett
Level 4
Ah - so it is. Thanks John