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Forgot password Trail Edition 7.0.1

KukkadapuHarsha
Level 2

‎04-01-22 02:23 PM

Hi,

 I forgot my password Blue Prism Trial Edition  version 7.0.1. Could you please help me how to solve this issue and is there any steps or process to reset password . Could you solve this problem as soon as possible.

Thanks
Harshavardhan

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Kukkadapu Harshavarhan
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6 REPLIES 6

ArturoElosu_Die
Level 2

‎04-01-22 02:37 PM

Hi Kukkadapu. When I've lost my password I had to delete the whole DB.... Blue Prism has an excellent Help site that can help you with that... But, if you don't want to loose all your data, I can't help you. Sorry.

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Arturo Elosu Dietz
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KukkadapuHarsha
Level 2
In response to ArturoElosu_Die

‎04-01-22 02:57 PM

Hi Elosu Dietz,

Can you please tell me how to delete the whole DB for Trail Edition because i was not able to login. Could you please provide/ post the sequences or steps to do this.

Thanks
Harshavardhan

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Kukkadapu Harshavarhan
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0 Likes

KukkadapuHarsha
Level 2
In response to ArturoElosu_Die

‎04-01-22 04:54 PM

Hi Elosu Dietz, 

Thanks for your help and it is working fine now.


Thanks 
Harshavardhan

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Kukkadapu Harshavarhan
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0 Likes

jayanthibureddy
Level 2
In response to KukkadapuHarsha

‎30-06-22 06:38 PM

Hi Harshavardhan, 

 can you please let me know how you resloved your issue, iam also facing the same issue

Thanks
jayanthi

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jayanthi bureddy
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0 Likes

RahilMaredia
Level 2
In response to KukkadapuHarsha

‎22-08-22 11:54 PM

Hey, 
can you share how you did it. I am also having a same issue .

thanks

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Rahil Maredia
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0 Likes

PabloSarabia
Level 11
In response to RahilMaredia

‎23-08-22 05:55 AM

Hi,

You can try executing this query over the SQL Server to reset the password:

SET salt='bWBTNqWrvq6RbQnns5PpF+Kt7V1gVS97F6R5iZIxV6M=',
hash='9XkueyLzhbhRUMoKedsN3l7ChDmfS811IDymP8ZCEv8=' WHERE
userid=(SELECT userid FROM BPAUser WHERE username='admin')
AND active=1;​

Then try to put:

Username: admin
Password: admin

Also, here you have an official guide for this: https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1360589632/How-do-I-reset-my-Blue-Prism-admin-password.htm


Hope this helps you!!

See you in the Community, bye 🙂

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Pablo Sarabia
Solution Manager & Architect
Altamira Assets Management
Madrid
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