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I'm unable to highlight any elements(nor use) once they are inspected. google chrome 7.2 or higher.

Juan_PabloMoren
Level 2

‎11-02-19 07:42 PM

I'm having an issue with the latest updates on google chrome. It worked fine with google chrome update 7.1 or lower but since 7.2 update i'm not abble to find or highlight any elements once they are inspected. I have no problem Spying them, it gives me every attributte, but when i need to use it, they cant be found. Blueprism says: "No Web elements match". Google chrome update: 72.0.3626.97 Blueprism version: 6.4.1.9862 Hope anyone could help. And thanks in advance for the support. Regards
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11 REPLIES 11

PraveenNair
Level 3

‎13-03-19 07:22 PM

SOLUTION: I had similar issue with Chrome 72 and BP 6.4/6.4.1. When I upgraded to BP 6.4.2 , it started working. I also would suggest, uninstalling BP Extension from Chrome Web Store and reinstall after a reboot. Make sure the extension version is 1.0.6. So far everything is working but I have had conversations with other developers where Chrome 72 and BP 6.4.2 brought back the same issue with spying. I hope BP finds a permanent solution for this issue.   
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CelinaHagen
Level 2

‎02-04-19 07:08 PM

We had a similar issue with Chrome 72 before the BP update. Everything worked fine when we downgraded Chrome to 71.  Then we upgraded to BP 6.4.2 and Chrome 73, and now we have to reboot every hour for our process to work. We then downgraded to Chrome 72 and then Chrome 71, but we're facing the same issues here.  Enable network service flag is disabled.    BP 6.4.2.10610 Chrome 71.0.3578.80 Blue Prism Browser Extension 1.0.6.3.    Any tips? 
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