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Installing Learning 6.6 : Sign in?

DavidTodd
Level 3
So i have downloaded BluePrismLearning6.6.msi.
I have my licence file.
I run the installer, and get as far as Sign in with Blue Prism credentials.
Nothing i use works
I have no idea what are the correct credentials.
I have un installed and re installed and get the same screen
I assume this is SQL Server DB related.

11437.png
What on earth do i type in here?


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David Todd
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14 REPLIES 14

Dear Chris,

Thanks for looking into this quickly. I was facing option 1 from your suggestion but I managed to resolve it by creating new connection.

Thanks,
Upender Mahato

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Upender Mahato
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Hello Upender,

 

OK, great. 

 

For future reference and anyone else viewing this in the future:

  • For Blue Prism Trial and Learning Edition, we create a user for you with the username Admin and the password is set to whatever you choose during the installation and setup. (Screenshot 2 above)
  • Note: This password is independent and therefore can be different to the username and password you use on our websites.


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Chris Strong
Product Manager
Blue Prism
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Hi Chris,
i forgot my password and now is impossible to log in on system 

can you help for how can I change my password?

thanks 

Giuseppe



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Giuseppe Cancellara
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Hello Giuseppe,

 

There is an article on the Support Centre which gives the latest advice: How do I reset my Blue Prism 'Admin' password?

 

I've deliberately not copied contents of the article, as the guidance may change over time.



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Chris Strong
Product Manager
Blue Prism
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Hi Chris!

I try to log in Blue Prism but getting an  Error: Could not connect to 'Default Connection'.

You are running Blue Prism against an old version of the Blue Prism database. This database must be upgraded before it can be used with the current version of Blue Prism. Database version:233, Required version:381.

So how can I download the Database version 381? Can you help me?

Thank you,
Vaishali

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vaishali sakarikar
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