Issue with Java Based Apps in 6.10.3

[KamilFilochowsk]

Hi Everyone!

We are in the middle of upgrade from 6.5.1 to 6.10.3 and fighting with some issues connected with Java Based Apps.
It seems that there are multiple issues compared to 6.5.1 but one of the most disturbing ones is:

"Failed to perform step 1 in Read Stage 'Here are some different actions depending on the process' - There are no Java elements matching the query"

It is disturbing because it occurs only when running process at full speed from Control Room. During checks from Process Studio everything is working just fine.

Have any of you had similar issue and have any suggestions where to look for the root cause?
If that's important - we're working on JRE build 1.8.0_202-b08 with Java Access Bridge coming natively with JRE (JAB 8.0.202)

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Kamil Filochowski
Senior RPA Analyst
Nordea
Europe/Warsaw
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[ewilson]

Hi @KamilFilochowsk,

According to the release notes there were some actual enhancements for Java support included in v6.10.3. If you're having issues spying Java elements I'd suggest opening a ticket with support, so the product engineers can get involved.

Cheers,
​

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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